Rum Art Hotel

Good
Traveller Type: solo traveller
  : Cordial Personal, clean room, Good breakfast
  : Stay in December. There was not hot water in shower. It was big problem at morning and evening.

Good
Traveller Type: solo traveller
  : The staff were very helpful and the room was comfortable
  : It's not a comfortable place for a solo traveller as there was no chain or deadbolt on the door. Also there was a fantastic shower but no hot water.

Excellent
Traveller Type: young couple
  : It was value for money. There was a good number of eating places all within easy walking distance. The lady at reception was very helpful.
  : It was quite a distance from downtown Amman.

Poor
Traveller Type: young couple
  : Good location close to the galleria and city mall. Rooms are clean, spacious and do not let any noise in from the busy roads close by. Beds are comfy and generally a clean room.
  : Checking in was a VERY lengthy process. We arrived at the hotel at 11pm so slightly late but considering it states a 24hr check-in we expected someone to be reachable. Initially, there was no one at the desk and the security guard had to go looking for someone. It later prevailed that he was sleeping (telling us he had been working 3 days straight). We waited for about 15 minutes for the receptionist to be located after which the gentleman had difficulty locating our booking. I offered to show him our confirmation email but he was uninterested. He finally found it and snail-like took copies of our passports and other details. Although he apologies for taking so long, by the time we reached our room it was 11.45pm, in hindsight, if that was the end of the bad experience it could still be deemed a success. The room was chilly on a cold night in Jordan. I put the AC on heat and was greeted with a recurring clanking noise - a small price to pay I thought for some heat. I left it on for 10 minutes while we dressed down but unfortunately the room temperature did not change. For a short while I did consider contacting reception, but out of the fear it might take til the morning to find another room we decided to turn it off and get under the covers. In the end we knocked off straight away and had a good sleep. Looking forward to breakfast we went down to the restaurant and found it completely deserted. No staff and no other residents. The limited buffet had random items that didn't really constitute a breakfast and so we ended up having cereal and some hummus. As other people came down and joined us, we then started directing people and advising on how to use the milk dispenser as no staff were still in sight. We quickly left and wouldn't return if we're back in Jordan.

Good
Traveller Type: with friends
  : all of staff here are kind and friendly.
  : After helping from staff ,the heater still doesn’t working ....maximum 16 degree at the room

Fair
Traveller Type: family with young children
  : Very nice and helpful staff Great location
  : They make heating working just for few hoursThis is the first time Happened with me so the room always cold and my baby can not sleep because of the room was very cold

Pleasant
Traveller Type: review category business travellers
  : Need more improvement about guest supplies

Pleasant
Traveller Type: young couple

Good
Traveller Type: young couple
  : The staff are really friendly and the rooms are spacious and generally clean.The location is great and security staff made sure it’s always safe.
  : Bathrooms could use more amenities.Shower pressure were too low and takes time to get hot water.Shower drain was clogged.Rooms were cold during my winter stay.Hotel could use very mild renovation and maintenance.